Compliments & Complaints
Compliments and Complaints
Wormald is committed to improving the services we offer our customers.
We encourage all forms of feedback to assist us in enhancing customer satisfaction and improving the quality of the products and services we provide.
How to contact us
Help us improve our service to you. If you would like to discuss any aspect of the service you have received, you can contact Wormald in the following ways.
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Call our Customer Relations Team on 65 6389 8800. |
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Write to us at: |
Complaint Handling Process
At Wormald, we take your concerns seriously and we are committed to providing our customers with access to a clear and responsive complaints handling process.
Complaint Resolution
Our aim is to resolve all complaints within ten (10) business days. Should the nature of your complaint require more than ten (10) days to resolve, you will be contacted by the assigned Customer Relations Representative who will keep you informed of the status and progress of your complaint.
Tyco Ombudsman Office
Tyco's Corporate Ombudsman office ensures a direct, confidential, and impartial avenue to raise any concerns or issues with compliance. The office is designed to field concerns from external constituencies such as investors, suppliers and customers.
Reporting directly to the Audit Committee of The Board of Directors, the Ombudsman's office is independent of functional management. It seeks the fair, timely, and impartial resolution of all compliance issues.
The Tyco Ombudsman Office can be contacted on +1 877 232 4121 or directors@tyco.com
At Wormald we offer a range of products and services for your market.